Welcome to Anime Trendz! We are committed to providing our customers with the best shopping experience possible. This Store Policy outlines our terms and conditions regarding purchases, returns, shipping, pricing, and customer support. By using our services, you agree to comply with these policies.

1. Products and Pricing  

Product Availability: While we strive to maintain accurate product listings, availability may vary. We reserve the right to discontinue or modify products without prior notice.
Pricing: Prices are subject to change without notice. All prices listed are in the currency specified on the website. Applicable taxes and shipping costs will be calculated during the checkout process.

2. Order Processing  

Order Confirmation: After placing an order, you will receive an email confirmation. Please review the order details carefully.
Order Cancellation: Orders can be canceled for a full refund if they have not yet begun processing for shipment. Once processing has started, the order must be returned for a refund.

4. Shipping Policy  

Shipping Methods: We offer various shipping options. Delivery times may vary based on the shipping method selected and your location. Please refer to the checkout page for shipping options and costs.
Tracking Information: Once your order has shipped, you will receive an email with tracking information.

5. Return Policy  

Return Window: Customers have 14 days from the date of purchase to initiate a return.
Eligibility: Items must be returned in the original packaging, including all identifying information, and should show no signs of wear or use.
Exclusions: Certain items, including clearance items, digital goods, Mystery Bundles, Blind Boxes, snacks, and drinks, are ineligible for returns.
Return Process: To return an item, log into your Anime Trendz account, create a Support Ticket, and provide proof of purchase and a reason for the return. A prepaid return label will be issued only for wrong or damaged items.

6. Refund Policy  

Processing Refunds: Refunds will be processed to the original payment method within 5-10 business days after the return is received.
Notification: Customers will receive email notifications once refunds are issued.
Incentives: Any bonuses or incentives provided are subject to change and are not guaranteed.

7. Customer Support  

Contact Us: For any questions regarding your order, returns, or inquiries, please contact our Member Services Team through our Support Ticket system: Support Ticket.

8. Changes to Store Policy

Anime Trendz reserves the right to amend this Store Policy at any time. Customers are encouraged to review the policy periodically to stay informed of any changes.

9. Governing Law

This Store Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Anime Trendz operates.

By shopping at Anime Trendz, you agree to these terms and conditions. Thank you for choosing us for your anime merchandise needs!